Tresfecta Global F.Z.E (UAE Trade License No. 55810) respects your privacy. This policy explains what personal information we collect, why we collect it, and how it is protected.
1. Information we collect
- Contact details: full name, email, phone number, country of residence
- Booking information: preferred package, travel dates, hotel preferences
- Basic medical information you choose to share for treatment planning (e.g. dental photos, x-rays, notes)
- Payment details processed by our payment provider (Stripe). We do not store card numbers on our own servers.
2. How we use your information
- To respond to consultation enquiries and prepare personalized treatment plans
- To coordinate hotel and tour bookings on your behalf
- To share relevant clinical information with our partner clinics and treating dentists in Dubai
- To send booking confirmations, receipts, and service-related updates
3. Sharing with third parties
We share only the minimum information required with:
- Partner dental clinics and specialists in Dubai for treatment planning
- Hotels and tour operators to complete your bookings
- Stripe, our payment processor, for secure transaction handling
We never sell your personal or medical information to third parties.
4. Data storage & security
Your data is stored on secure, encrypted systems and accessed only by authorized Tresfecta personnel. We apply reasonable technical and organizational safeguards to protect against unauthorized access, loss, or disclosure.
5. Data retention
We retain personal and medical information for as long as necessary to provide our services and to comply with UAE legal and accounting obligations, after which it is securely deleted or anonymized.
6. Your rights
You may request access to, correction of, or deletion of your personal data at any time by emailing Support@tresfectaglobal.com. We will respond within a reasonable timeframe.
7. Cookies
Our website uses only essential cookies required for the site to function. We do not use third-party advertising or tracking cookies.
8. Changes to this policy
We may update this Privacy Policy from time to time. The latest version is always available on this page.
9. Contact
For any privacy-related question, please contact Support@tresfectaglobal.com.